Archives: FAQs

What does technical support in the license cost include?

Monthly IREX software technical support includes: Software updates and level 2 technical support 24×7. Software optimization by installing new versions, reduction of consumed computing resources per channel unit, reduction of resource capacity for processing and storing information on existing and new server equipment, ensuring an adequate level of fault tolerance and system health, minimizing downtime and […]

How much does technical support cost?

With a monthly subscription – technical support is provided free of charge (already included in the monthly subscription price). With a one-time purchase of licenses – technical support is provided free of charge for the first 12 months from the date of sale. For the next 12 months (after 1 year) the cost of technical […]

How much does the IREX license cost?

There are 2 ways to purchase the IREX license: one-time purchase of a IREX license (Capex) a monthly subscription to IREX (Opex) The license is purchased at the rate of 1 camera = 1 license.