Monthly IREX software technical support includes: Software updates and level 2 technical support 24×7. Software optimization by installing new versions, reduction of consumed computing resources per channel unit, reduction of resource capacity for processing and storing information on existing and new server equipment, ensuring an adequate level of fault tolerance and system health, minimizing downtime and […]
Archives: FAQs
Is it possible to buy the facial recognition module only? Will be the price reduced?
No. When purchasing a IREX license, the customer receives all the functionality of the system. License cost depends on the number of cameras only.
How much does technical support cost?
With a monthly subscription – technical support is provided free of charge (already included in the monthly subscription price). With a one-time purchase of licenses – technical support is provided free of charge for the first 12 months from the date of sale. For the next 12 months (after 1 year) the cost of technical […]
Do we need to buy an extra license if we want to extend the number of persons or vehicles in the database?
No, you don’t. There are no limits on the number of persons or vehicles in the database.
Is it possible to buy IREX once and forever?
Yes. The cost of a one-time software purchase depends on the total number of cameras/licenses. The greater the number of cameras, the lower the cost of the license.
How much does the IREX license cost?
There are 2 ways to purchase the IREX license: one-time purchase of a IREX license (Capex) a monthly subscription to IREX (Opex) The license is purchased at the rate of 1 camera = 1 license.
What is number plate pixel size for detection and recognition?
The number plate must be at least 150px in width and at least 20px in height to be recognized.
What is the recommended height of camera position?
Individual for each camera (for example, different parameters for different scenarios: along the carriageway or on the entry groups)
Can IREX classify vehicles by their make, type and color?
IREX classifies vehicles by their type and color only.
How many lanes of a highway can IREX monitor with HD cameras?
IREX monitors 1-2 lanes with HD cameras.